Privacy Policy —
How bet 1111 Protects Your Data

1. Introduction

bet 1111 ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how bet 1111 collects, uses, stores, and protects your personal data when you register, deposit, play, or interact with any part of the bet 1111 service.

We understand that handing over personal information requires trust. That trust is something bet 1111 takes seriously. We collect only what we need, we use it only for the purposes described in this policy, and we never sell it to anyone. If you have questions about anything in this policy, the bet 1111 support team is available 24/7 to help.

This policy should be read alongside our Terms and Conditions, which govern your use of the bet 1111 platform as a whole.

2. Data We Collect

bet 1111 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information You Provide

• Registration data: Your full name, date of birth, and mobile number when you create a bet 1111 account.
• Verification documents: A copy of your national ID or other identity document if we request verification of your account.
• Payment information: Your bKash, Nagad, or Rocket wallet number when you make a deposit or request a withdrawal. bet 1111 does not store full payment credentials — transactions are processed through the respective payment provider's secure API.
• Support communications: Any messages, emails, or chat transcripts you send to the bet 1111 support team.
• Your preferences: Marketing opt-in/opt-out choices and responsible gaming settings you configure in your account.

Information Collected Automatically

• Device data: Device type, operating system, browser type and version, and screen resolution.
• Usage data: Pages visited, games played, session duration, clicks, and navigation paths within the bet 1111 platform.
• Log data: IP address, access timestamps, and error logs generated during your sessions.
• Cookie data: Information stored via cookies and similar tracking technologies as described in Section 6.

Data Type	Source	Purpose
Name, date of birth, mobile number	You (registration)	Account creation, age verification
Identity documents	You (verification request)	KYC compliance, fraud prevention
Wallet number	You (deposit/withdrawal)	Payment processing
IP address, device info	Automatic	Security, fraud detection
Gameplay & session data	Automatic	Platform improvement, responsible gaming
Cookie data	Automatic	Session management, analytics

3. How We Use Your Data

bet 1111 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and secure your bet 1111 account, including verifying your identity and age.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the bet 1111 support team.
• Platform improvement: To analyse how players use bet 1111, identify technical issues, and improve the overall experience.
• Fraud prevention and security: To detect and prevent unauthorised access, bonus abuse, money laundering, and other fraudulent activity.
• Legal compliance: To meet our obligations under applicable law, including anti-money laundering regulations and responsible gaming requirements.
• Marketing communications: To send you promotional offers and updates about bet 1111, but only if you have opted in to receive them. You can opt out at any time.
• Responsible gaming: To monitor gameplay patterns and intervene where we identify signs of problem gambling, in line with our Responsible Gaming commitments.

4. Legal Basis for Processing

bet 1111 processes your personal data on the following legal grounds:

• Contract performance: Processing your registration data, payment information, and account activity is necessary to provide the bet 1111 service you have signed up for.
• Legal obligation: We are required by law to verify player identities, maintain transaction records, and report certain activities to regulatory authorities.
• Legitimate interests: We process device data, usage data, and log data to protect the security and integrity of the bet 1111 platform and to prevent fraud.
• Consent: We send marketing communications only where you have given explicit consent. You may withdraw this consent at any time.

5. Data Sharing

bet 1111 does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below:

Payment Providers

When you make a deposit or withdrawal, your wallet number and transaction amount are shared with the relevant payment provider — bKash, Nagad, or Rocket — solely to process the transaction. These providers have their own privacy policies and security standards.

Identity Verification Services

Where we request identity documents, these may be processed by a third-party KYC (Know Your Customer) verification service. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.

Regulatory and Legal Authorities

bet 1111 may be required to share data with regulatory bodies, law enforcement agencies, or courts where required by applicable law. We will only do so to the extent required and will notify you where legally permitted.

Service Providers

We use a small number of trusted third-party service providers to help operate the bet 1111 platform — for example, cloud hosting and analytics services. These providers are permitted to process your data only on our instructions and are not allowed to use it for their own purposes.

6. Cookies & Tracking Technologies

bet 1111 uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use the service. Here is a breakdown of the types of cookies we use:

Cookie Type	Purpose	Can Be Disabled?
Essential cookies	Keep you logged in, maintain your session, and enable core platform functions	No — required for the platform to work
Analytics cookies	Help us understand how players navigate bet 1111 so we can improve the experience	Yes — via your browser settings
Preference cookies	Remember your language, display, and notification settings	Yes — though some features may be affected
Marketing cookies	Track whether you arrived via a promotional link, used only if you have opted in	Yes — via your account settings

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the bet 1111 platform.

7. Data Security

bet 1111 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

• All data in transit is encrypted using TLS (Transport Layer Security).
• Sensitive data at rest is encrypted using industry-standard encryption algorithms.
• Access to personal data within bet 1111 is restricted to staff who need it to perform their job functions, and is governed by strict access controls.
• Our systems are monitored continuously for suspicious activity, and we conduct regular security reviews.
• In the event of a data breach that affects your rights and freedoms, bet 1111 will notify you and the relevant authorities as required by applicable law.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

8. Data Retention

bet 1111 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. In practice, this means:

• Active accounts: Your data is retained for the full duration of your account with bet 1111.
• Closed accounts: Following account closure, we retain transaction records and identity verification data for the period required by anti-money laundering regulations — typically five years.
• Support communications: Retained for up to two years after the last interaction, unless a longer period is required for dispute resolution.
• Marketing data: Removed promptly upon opt-out or account closure, whichever comes first.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you.

9. Your Rights

As a player on bet 1111, you have the following rights regarding your personal data. To exercise any of these rights, contact the bet 1111 support team at [email protected].

• Right of access: You can request a copy of the personal data bet 1111 holds about you.
• Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that we delete your personal data, subject to our legal retention obligations.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to object: You can object to our processing of your data where we rely on legitimate interests as the legal basis.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time.

We will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.

10. Children's Privacy

bet 1111 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on bet 1111, please contact us immediately at [email protected] and we will investigate and close the account without delay.

We use age verification measures during registration to prevent minors from accessing the platform. However, if a minor provides false information to circumvent these measures, bet 1111 cannot be held responsible for any data collected prior to discovery of the breach.

11. Changes to This Policy

bet 1111 may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable law. When we make material changes, we will notify registered players by email or by displaying a prominent notice on the platform. The date of the most recent update is shown at the top of this page.

Your continued use of bet 1111 after any changes to this policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bet 1111 handles your personal data, please get in touch with our support team:

• Email: [email protected]
• FAQ: Visit our FAQ page for answers to common questions.

We take all privacy enquiries seriously and aim to respond within 24 hours. For data rights requests, please include your registered mobile number and a brief description of your request so we can locate your account and process it efficiently.